For taxi operators
Taxi Software for Small Operators
Bring customer bookings and day-to-day taxi operations into one operator workspace.
BookTaxiService connects online bookings, driver allocation, trip progress, configured fares, payments and invoicing for the operator running the fleet.
The operational problem
Keep the Booking Connected to the Work That Follows
A customer request is only the start. The office still needs to manage the booking, allocate a driver, follow trip progress and handle payment or invoicing.
BookTaxiService keeps those functions within the operator workflow instead of treating online booking as an isolated form.
Operator workflow
From Customer Request to Completed Job
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Receive the booking
Take supported bookings or quote requests through your website or operator booking page.
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Manage and allocate
Manage the booking in the admin workspace and assign a driver manually, with automatic and offer-based dispatch available on eligible plans.
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Follow the job
Drivers update trip progress through the web portal as the job moves through pickup and completion.
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Handle payment and invoicing
Take supported card payments through your Stripe account and create and manage customer invoices.
Relevant capabilities
Use the Parts of the Platform Your Operation Needs
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Online booking
Give customers a direct route into your booking workflow.
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Dispatch
Allocate confirmed work and follow trip progress.
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Driver management
Manage drivers and support driver job workflows through the web portal.
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Payments
Take supported fares, manage invoices and record driver payout activity.
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Customer portals
Use an embedded or shareable booking experience with your logo and configured colours.
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Corporate accounts
Add company customers with their own booking and billing arrangements when you need them.
Product proof
See the Operation From the Admin Workspace
The admin application includes bookings, dispatch, drivers, vehicles, pricing, invoices, reports and settings.
Access to individual functions depends on the operator’s plan.
Deployment
Running in Production With an Australian Taxi Operator
BookTaxiService runs the live booking, dispatch and payment workflow for Premium Taxi Service, an Australian taxi operator, through its own branded booking page. One operator, running for real.
See How BookTaxiService Fits Your Taxi Operation
Walk through booking, dispatch and the operator workspace with the product in front of you.
Or create an account on booktaxiservice.au. Australia and New Zealand.