Driver management
Taxi Driver Management Software for Taxi Operators
Manage drivers, vehicles and driver job activity from your operator workspace.
BookTaxiService connects driver records with the bookings you allocate to them, giving operators a working view of drivers, vehicles and trip progress.
Driver operations
Manage the Driver Side of Every Booking
Keep the records and job activity your office needs connected to the operator workflow.
-
Driver records
Manage drivers from the operator admin workspace rather than maintaining a separate driver list.
-
Vehicle records
Manage vehicles alongside drivers and bookings so operational records stay within the same operator workspace.
-
Driver invitations
Share an invitation link so drivers can submit their details and a licence image for operator review before activation.
-
Driver job portal
Drivers can view jobs, respond to eligible offers and update trip progress through the web driver portal.
Job progress
Follow Driver Activity Through the Trip
Once a driver has been assigned, the booking can progress through driver on way, driver arrived, passenger on board and completed statuses.
Drivers update trip progress through the web portal, giving the office status changes against the booking rather than relying on a separate driver workflow.
Automatic and offer-based dispatch are available from Growth and apply their own eligibility filters. Manual assignment still requires an active, verified, unblocked driver and applicable compliance and vehicle checks.
Driver onboarding
Bring a Driver Into the Operator Workflow
-
Invite
Create an invitation so a driver can submit their information.
-
Collect
The driver can provide their details and a licence image through the signup flow.
-
Review
New driver self-signups remain inactive pending operator review.
-
Allocate work
Once activated, verified and eligible for assignment, drivers can receive bookings and use the web portal for job activity.
Operational benefits
Keep Driver Operations Connected to Bookings
-
One operator workspace
Manage drivers and vehicles alongside bookings so the office has fewer disconnected operational records.
-
Visible trip progress
Driver status updates attach progress to the booking, helping the office follow a job through completion.
-
Controlled driver onboarding
Review submitted driver information before activation instead of treating a new signup as an immediately active driver.
-
Driver payment records
Driver payout functionality supports accounting, payout processing and Australian ABA export where your plan includes it. Processing records payments as paid; it does not automatically transfer money through a payment provider.
Related capabilities
Connect Driver Management to the Rest of the Platform
Deployment
Running in Production With an Australian Taxi Operator
BookTaxiService runs the live booking, dispatch and payment workflow for Premium Taxi Service, an Australian taxi operator, through its own branded booking page. One operator, running for real.
Driver management FAQ
Driver Management Questions
How do drivers receive and update jobs?
The BookTaxiService workflow includes a web driver portal where drivers can view jobs, respond to offers and update trip progress.
Can new drivers activate themselves immediately?
No. Drivers can submit their details through the signup flow, but new self-signups remain inactive pending review.
Does BookTaxiService automatically transfer driver earnings?
No. Driver payout processing can record payments as paid and support accounting and Australian ABA export where your plan includes it, but it does not automatically transfer money through a payment provider.
Can operators still assign drivers manually?
Yes. Manual driver assignment is supported. Automatic and offer-based dispatch are separate capabilities available from Growth.
See How Drivers Fit Into Your Operator Workflow
Walk through driver records, allocation and trip progress in BookTaxiService.
Or create an account on booktaxiservice.au. Australia and New Zealand.